Please make sure you read this page before ordering any print/product on our site.
How long will it take for my order to arrive?
Custom orders will arrive within 4 weeks (not including any Sunday)
Pre-made prints and other products will arrive within 14 working days.
I want my order to arrive sooner, can I?
Yes. But you will need to write it in the ‘notes’ part at checkout. If it’s not then it will take the normal time.
My order hasn’t arrived?
I have Proof of postage with all deliveries. Please read below in the returns section for this answer.
All deliveries are posted, either first or second class. Bigger parcels will be delivered via courier.
FREE DELIVERY ON ALL ORDERS.
Custom orders: We cannot accept returns or offer refunds with custom made orders. This is why it is very important to make sure that all information is spelled correctly. So please, double check at checkout before ordering.
However, I will replace a print or product if I have done the mistake myself.
Pre-made orders: If you are ordering a print or product that is not personalised, I will only accept returns or offer a refund if:
- It’s damaged
- Order not arrived by the date of a birthday/occasion that you noted at checkout notes (please read above)
For returns, you will need to send the item back to me. I cannot pay postage for returns.
Any problems, please let me know via e-mail email@example.com